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For friends, parents & caring adults

Show up. Listen. Stay connected.

You don’t need a perfect speech to make someone feel less alone. Start by making space for an honest answer.

Start a conversation without pressure

Choose a calm moment and name what you have noticed: “You’ve seemed really weighed down lately. How are you doing?” Give them time to answer. Listen before offering solutions.

Take their words seriously

Avoid minimizing what they feel, comparing their pain to someone else’s, or turning the conversation into a lecture. “Thank you for telling me” and “I want to help” can be a good beginning.

Help them connect with support

Offer to sit with them while they reach out to a Hope Coach, school counselor, or healthcare professional. Ask what would make that first step easier.

If you are a friend

You can care deeply without becoming someone’s only support. If your friend is unsafe, involve a trusted adult. Don’t promise to keep danger a secret.

If they mention suicide or self-harm

Ask directly and calmly whether they are thinking about suicide. Listen, help them connect to crisis support, and stay with them if you can do so safely. If there is immediate danger or a medical emergency, contact local emergency services.

Find urgent support

Keep showing up

After the first conversation, check in again. Offer practical company and help with the next appointment or conversation. Let support be an ongoing relationship, not a one-time promise.

Read the NIMH guide to helping someone with suicidal thoughts. For additional guidance, explore YoungMinds’ parent resources (UK-based; services and local pathways differ).

A real person. A place to start.

You don’t have to find
the words alone.

Start with “I’m having a hard time.” A Hope Coach can help you take it from there.

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Available 24 hours a day.

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